VISION 6 Privacy Statement - Effective as of July 2007
VISION 6 Services include a broad and evolving array of safety, security, convenience and communications equipment and services that are delivered using on-board vehicle electronics, wireless telecommunication technologies,
the internet and global positioning satellite location information. This Privacy Statement describes how we collect, use and share personal and vehicle specific information that VISION 6 obtains in connection with equipment
and services provided to customers in the United States. These privacy practices apply to past, current, and potential future customers as well as any others who may be involved in a VISION 6 service event.
Current customers and any other users of VISION 6 Equipment and Services are subject to our present Terms and Conditions.
Privacy Inquiries
If you have a question regarding this privacy statement or a concern about our privacy practices, please contact us via email at info@anthardware.com, call 1.678.344.9113
or write us at 3620 Wilson Cove Court, Snellville, GA 30039. Email responses and letter replies will be sent within three business days of receipt.
Collection of Information
VISION 6 may collect information about you or your equipment several different ways: from what you and the equipment manufacturer provide to us when you register for any VISION 6 equipment or service; from your use
of the equipment or services; from VISION 6 web pages you visit; from calls or emails between us; from our wireless service providers; and your satellite radio providers; and from your vehicle itself when your VISION 6
equipment is active.
The information we may get about you includes things such as contact information (such as name, mailing address, email address, phone number); credit car and billing information (such as cardholder name, car number
and subscription package); and other personal information that helps us customize our services.
The information we may get from your vehicle includes things such as data about its operation, about your use of VISION 6 services, about where your vehicle is just before and during alerts or VISION 6 services that
involve a wireless connection to your vehicle. If you enroll in the VISION 6 Vehicle Diagnostic service, we will collect information from your vehicle on a periodic basis.
Use of Your Information
VISION 6 may use your information to: (a) provide VISION 6 services to you (including sharing that information with our vendors, suppliers, or others, as needed); (b) communicate with you about your account (c)
check or maintain your VISION 6 Equipment; (d) evaluate and improve our service; (e) enforce the VISION 6 Service Terms and Conditions with you or others; (f) prevent fraud or misuse of VISION 6 equipment and
service; (g) comply with legal requirements, including valid court orders showing probable cause in criminal investigations in; (h) protect the rights, property, or safety of you or others; (i) offer you new or
additional products or services; (j) perform market research; or (k) provide you with information about the maintenance needs of your equipment (if you are covered under a valid warranty.) We may communicate with
you about your VISION 6 equipment and service by providing you with messages through the VISION 6 system.
Information Sharing
VISION 6 may share your email address, including any email address collected through the VISION 6 sources to its subsidiaries and affiliates.
VISION 6 may also share your other contact information, information about your current VISION 6 services, and your vehicle's Vehicle Identification Number (VIN) with our service providers for the purposes of offering
you products and services.
Your VISION 6 installation status may be shared with companies with whom we have business relationships to determine eligibility in programs you have requested from those companies. Your information may also be
shared with our suppliers for the exclusive purpose of providing services for us. VISION 6 will not share any information with other third parties for their independent use without your permission.
VISION 6 Websites
You may use VISION 6's websites to learn about our services without disclosing any personal information. There are also several opportunities on our websites for you to provide us with information about you, such
as your name, mailing address and e-mail address, to request information, enroll in promotional programs or renew or purchase additional VISION 6 services.
We may use "cookies" and other tracking devices on our websites. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits, or
maintaining your session information, such as your vehicle type. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to
tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.
You may elect to refuse cookies. Please refer to your browser's Help instructions to learn more about cookies and how to manage their use.
Our sites may contain links to third party sites not controlled by VISION 6 or covered by this privacy statement. We recommend that you check the privacy statement of other sites you visit before providing any
personal information.
Call Recording
VISION 6 may monitor or record your calls for quality improvement and training purposes. VISION 6 will not release any audio or physical records that are created as part of the VISION 6 service without a subpoena
(unless otherwise required by law).
Security of Your Personal Information
VISION 6 implements and maintains technical, physical, and administrative safeguards to help protect the security and confidentiality of customer information in VISION 6's possession from theft, loss, misuse,
improper distribution or alteration. Sensitive information, such as credit car information, is encrypted when submitted through our websites.
User Identification and Password
VISION 6 uses user ID and password, to identify authorized users of the service. You will be asked for your user ID and password when requesting information and some account maintenance services. You can change your
password at any time by visiting www.vision6inc/customersource. To inquire about a forgotten password contact us at 1-678-344-9113 or email us at
info@anthardware.com. VISION 6 will provide secured services to users who provide the correct user ID and password.
Control of Your Personal Information
You may modify, correct, change, or update your contact information at any time by contacting VISION 6 at info@anthardware.com or calling 1.678.344.9113.
You may also contact us to be placed on our do-not-contact lists (mail, email and telephone) so you won't receive marketing materials from us. If you are a current VISION 6 customer, you will still receive
information about any safety and product recalls and notices regarding payment. Once your name is restricted from contact, you will not receive future marketing offers from VISION 6. However, if you contact us to
request information about VISION 6, you will receive information regarding your request, regardless of your contact status.
Do Not Call Policy
Offering quality products and services that provide value to our customers is VISION 6's main priority. As part of our routine business practices, we (or our representatives) may contact you via telephone to inform
you of new products and/or services that may be of interest to you. We at VISION 6 respect your privacy preferences and in order to honor those preferences when contacting you, we have developed and adhere to the
following Do Not Call policy.
When conducting our telemarketing activities, VISION 6 will do so in accordance with all federal laws including the Telephone Consumer Protection Act of 1991, the Federal Trade Commission's Telemarketing Sales Rule,
all applicable state regulations, the Direct Marketing Association's (DMA) Ethical Guidelines and this policy.
It is VISION 6's policy to not place telemarketing-related telephone calls to any subscriber who has indicated a desire not to receive such calls. We honor all Do Not Call requests made through the National Do Not
Call Registry as well as through various state-agency lists. Please note that many regulations permit us to contact our customers even though their telephone number(s) are registered on these Do Not Call lists.
Therefore, you may still receive telemarketing-related calls from us even if your telephone number is registered on these lists.
If you do not wish to receive any form of telemarketing-related calls from VISION 6, please contact us to be placed on our internal Do Not Call List. You may make your request by calling us at 1-678-344-9113
or by emailing us at info@anthardware.com or by writing to us at Attn: Privacy Manager, 3620 Wilson Cove Court, Snellville, Georgia 30039. Your request should include
your VISION 6 account number, your telephone number(s) and name. If you have multiple telephone numbers on file with us, please identify all telephone numbers you wish to include in our Do Not Call List. While your request
will be documented immediately, please note that it may take up to 30 days to remove your information from our active lists. If your telephone number(s) change at any time, please provide us with your new telephone number(s)
in order to keep your "Do Not Call" status current. All requests will remain on our Do Not Call list for a minimum of 5 years, unless you request to be removed from our Do Not Call List to enable you to receive
promotional offers and related telemarketing communications from us.
Being on the VISION 6 Do Not Call List means that you will no longer receive telemarketing-related calls from VISION 6. However, it does not prohibit us from placing calls to you: for non-telemarketing
related purposes, i.e. to welcome you to our services, as well as for billing, surveys and other service-related matters; or if you contact us for assistance with your services.
The VISION 6 Do Not Call List restricts telemarketing activities from VISION 6 only and does not prohibit marketing calls from other companies. To remove your telephone number(s) from another company's telemarketing activities; you should contact that company directly or register your telephone number(s) with the National Do Not Call List by calling 1.888.382.1222 or online at www.donotcall.com.
VISION 6 is committed to informing, training, and reinforcing this policy with all employees (or representatives) conducting telemarketing activities, and will continuously monitor proper phone etiquette and mandatory compliance requirements throughout our telemarketing efforts.
If you have any questions regarding this policy, or would like us to send you a written copy, please contact us.
Changes to the VISION 6 Privacy Statement
We may change this statement at any time by posting a notice on the VISION 6 website. We encourage you to occasionally review this statement to better understand how VISION 6 is protecting your information.
